Thank you for shopping with KD CREATION. We are committed to delivering your orders quickly and safely. Please read our shipping policy to understand how we process and deliver your orders.

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Order Processing

All orders are processed within 1–3 business days after payment confirmation. Once your order is processed and shipped, you will receive a confirmation message along with tracking details.

Orders placed on weekends or public holidays will be processed on the next working day.

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Shipping Time

Delivery times may vary depending on your location. Generally, orders are delivered within:

• 3–5 business days for major cities

• 5–7 business days for other locations

Please note that delivery times may be affected by unforeseen circumstances such as weather conditions, logistics delays, or public holidays.

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Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

From time to time, KD CREATION may offer free shipping promotions on selected orders or during special offers.

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Order Tracking

Once your order has been shipped, you will receive a tracking number that allows you to monitor the delivery status of your package.

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Incorrect Address

Please ensure that the shipping address you provide is accurate and complete. KD CREATION will not be responsible for delays or delivery failures caused by incorrect or incomplete address details.

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Damaged or Lost Packages

If your order arrives damaged or you do not receive your package within the expected timeframe, please contact our support team immediately so we can assist you.